Privacy Policy

 

Our website address is: https://theuktalkradiostation.co.uk.

2. What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Analytics

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

3. Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

UK Talk Radio takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

We do not employ automated decision making methods to any of your personal data under our control.

The purposes and reasons for processing your personal data are detailed below:

• We collect your data to administer a service which you have subscribed to and given consent for your personal data to be processed, including inter alia Station Newsletter and/or promotional material.
• We collect your data as part of a competition entry to allow us contact you regarding the competition. This data is processed based on consent.
• We collect personal data to administer your personalised preferences such as news content or preferred music and services.
• We collect data you provide to us when you contact us directly to respond to your specific inquiry or to administer the relevant site activity where we have a legitimate interest.
• We automatically capture your IP addresses to geo-fence our content.
• Comply with legal regulatory requirements and legitimate business purposes.

4. Your Rights

You have the right to access any personal information that UK Talk Radio processes about you and to request information about:

• What personal data we hold about you
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for
• If we did not collect the data directly from you, information about the source

If you wish to make a Subject Access Request please contact studio@uktalkradio.org.

You have the right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

You have the right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.

You have the right to restriction of processing – where certain conditions apply to have a right to restrict the processing.

You have the right of portability – you have the right to have the data we hold about you transferred to another organisation.

You have the right to object – you have the right to object to certain types of processing such as direct marketing. (e.g. Newsletter Opt-out)

You have the right to object to automated processing, including profiling

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

5. Information collected for journalistic purposes

Under Article 85 of the GDPR (EU 2016/679), material acquired and used for journalistic purposes is exempt from certain Articles of  GDPR,  including Chapter II (principles) other than Article 5(1)(f), Chapter III (rights of  the data subject) Chapter IV (controller and processor obligations), Chapter V (transfer of data),  Chapter V1, Chapter VII and Chapter IX.

Please note that the requirement to process personal data in a manner that ensures appropriate security remains when processing for journalistic purposes.

6. Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this policy or where there is a legal requirement. Star Radio uses third parties to provide services regarding surveys, competitions and events; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice and are subject to the GDPR (EU 2016/679).

UK Talk Radio reserves the right to allow its data processor to perform statistical analyses of user behaviour and characteristics, in order to measure interest in and use of the various sections of its sites so as to improve design and navigation and to gather marketing information. Only aggregated data from these analyses, not individual data, will be used for this purpose.

UK Talk Radio commits to keeping your personal information confidential save that we:

• use a range of data sub processing companies to help manage your information. However, we require these companies to comply strictly with our instructions and they are not allowed to use your information for their own business purposes (unless you have explicitly agreed to this). We also require these companies to have appropriate physical and technological security measures to protect your personal information.
• may share your information with third parties where you have specifically agreed to this. We will not, however, sell your data to any third party.

7. Our commitment to security

Star Radio employs appropriate technical and organisational security measures to prevent unauthorised access, alteration, disclosure or destruction of your information.

We use the following industry standard methods to protect your data:

• SSL (HTTPS) across all websites
• Encryption
• Enterprise firewalls

Unfortunately, the sending of information via the internet is not completely secure. Although we will do our utmost to protect your information, we cannot guarantee the security of your data sent to our digital services within Star Radio; any sending of information is therefore at your own risk.

8. Transfer Outside The United Kingdom and EEA

UK Talk Radio utilises services (or parts of them) that may be hosted/stored outside the UK and EEA which means that we may transfer any information which is submitted by you through one of our digital services to outside the United Kingdom or European Economic Area (“EEA”) for the below purposes:

Newsletter Subscription

Data Processor is MailChimp, more info here https://mailchimp.com/legal/privacy/

MailChimp has a proven track record in providing email marketing services across the globe. They have are Trusted Certified and are Certified with the EU-US Privacy Shield Framework.

UK Talk Radio App

To access certain features of the UK Talk Radio app, users are required to create an account with personal information to sign in. This information is collected and processed by our app developer GreenITSolution. Privacy Policy regarding our app can be found here: https://docs.google.com/document/d/1kgs6ZEdOAorRRIkPyNKi6nKtqbRizsL5J6MdCy7BuAU/edithttp://harpoonconnect.com/privacy/. 

Events Registration Forms

Data Processor is Eventbrite. For more information: https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy

Eventbrite are Certified with the EU-US Privacy Shield Framework.

Research

Data Processor is SurveyMonkey. For more information:

https://www.surveymonkey.com/mp/legal/privacy-policy/

Streaming Services

Data Processor is Radio Computing Services (UK) Ltd. For more information https://www.rcsworks.com/privacy/

Therefore, when you sign up to our newsletter or enter a competition or register to attend a station event or participate in a station survey, the personal information you submit may be stored on servers which are hosted outside the EEA. Where this is the case, we will ensure that those providers use an appropriate level of protection for your information and agree to abide by GDPR (EU 201/679) by way of standard contractual clauses.

9. How Long We Keep Your Data

UK Talk Radio only ever retains personal information for as long as is necessary to provide a service you have consented to or to adhere to certain warranties or proof of delivery for competition winners.

Where you have subscribed to a Newsletter, we will retain your data until you unsubscribe or the Newsletter is cancelled. We include unsubscribe links on all newsletter emails.

Where you have registered for an event, we’ll retain your personal data for 13 months after the event as a record of attendance.

Where you enter a station competition, we’ll retain your data for 12 months after the successful competition of the prize or event in the case of tickets.

We have retention policies in place to meet these obligations.

10. Complaints

In the event that you wish to make a complaint about how your personal data is being processed by UK Talk Radio, or how your complaint has been handled, you have the right to lodge a complaint directly with the Data Protection Commissioner and UK Talk Radio.

The details for each of these contacts are:

Managing Director
UK Talk Radio
38A Curzon Road
Bournemouth

BH1 4PN

 

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
 

Policy Version Updated 07/03/21